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How jea7 Handles Your Personal Information

This Privacy Policy explains what data jea7 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use the platform — and exactly how that data is protected and used.

Account Data ProtectionPayment PrivacyYour Right to AccessData Retention Policy
jea7 How jea7 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

Email Support Send your data access or deletion request to our support email. We respond to privacy queries within a reasonable timeframe and confirm receipt of every request.
Live Chat Open the live chat window from your account dashboard to speak with our support team directly about any privacy concern or data question.
Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Encryption and Account Security

Your account data is encrypted in transit and at rest. Login sessions use OTP verification tied to your registered mobile number, adding a layer of protection beyond your password.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from the consent banner or your browser settings.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Payment records tied to bKash, Nagad, or Rocket transactions are retained for compliance purposes.

Requesting Changes or Deletion

You can request correction of inaccurate data or deletion of your account at any time. Contact support via live chat or email and we will process your request in line with applicable legal requirements.

Common Questions About Your Privacy on jea7

Here are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and login credentials at registration. When you deposit via bKash, Nagad, or Rocket, we also record the transaction reference and wallet identifier used.

We share data only with payment processors — bKash, Nagad, Rocket — and only the information they need to complete your transaction. We do not sell your personal data to advertisers or marketing companies.

Contact our support team via live chat or email with a data access request. We will confirm your identity and provide a summary of the data held on your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will close your account and remove personal data, except where retention is required by applicable law or for payment compliance records.

Account access uses OTP verification sent to your registered mobile number. Sessions are encrypted in transit. Unusual login activity triggers additional verification steps before access is granted.

We use session and analytics cookies. You can manage your cookie preferences through the consent banner shown on your first visit or through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.